Terms of Service | shell I/O

1. Agreement to Terms

By accessing or using shell I/O ("the Service"), operated by SHELL IO (PTY) LTD (CIPC Registration: 2026/033650/07) ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

shell I/O is an interactive online learning platform that provides DevOps training through terminal-based exercises. Our Service includes:

Interactive terminal simulations for Kubernetes, Docker, Linux, and cloud technologies
Structured learning paths and curriculum
Progress tracking and achievement systems
Weekly challenges and assessments
Digital badges and certificates

3. User Accounts

3.1 Registration

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Subscriptions and Payments

4.1 Free and Paid Tiers

shell I/O offers both free and paid subscription tiers. Free accounts have access to introductory content, while paid subscriptions ("Pro") unlock the full curriculum and additional features.

4.2 Billing

Paid subscriptions are billed in advance on a monthly or annual basis, depending on your chosen plan. All payments are processed securely through our payment provider, Paystack.

4.3 Price Changes

We reserve the right to modify subscription prices. Any price changes will be communicated in advance and will apply to subsequent billing cycles.

5. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose
Share your account credentials with others
Attempt to gain unauthorized access to our systems
Interfere with or disrupt the Service
Copy, distribute, or reproduce our content without permission
Use automated tools to access the Service (bots, scrapers, etc.)
Impersonate any person or entity

6. Intellectual Property

6.1 Our Content

All content on shell I/O, including but not limited to lessons, exercises, graphics, logos, and software, is owned by shell I/O and protected by intellectual property laws. You may not copy, modify, or distribute our content without express written permission.

6.2 User Content

Any content you submit to the Service (such as feedback or comments) grants us a non-exclusive, royalty-free license to use, reproduce, and display such content in connection with the Service.

7. Disclaimers

7.1 Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may modify, suspend, or discontinue any aspect of the Service at any time.

7.2 Educational Content

Our content is provided for educational purposes. While we aim for accuracy, we make no warranties about the completeness, reliability, or suitability of the information provided. The skills learned should be applied in accordance with best practices and your organization's policies.

8. Limitation of Liability

To the maximum extent permitted by law, shell I/O shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the twelve months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless shell I/O, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these terms.

10. Termination

We may terminate or suspend your account at any time for violation of these terms or for any other reason at our discretion. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will remain in effect.

11. Changes to Terms

We may update these terms from time to time. We will notify you of material changes by posting the new terms on our website and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in the courts of South Africa, and you consent to the jurisdiction of such courts.

13. Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: hello@shell-io.cloud
Website: https://shell-io.cloud